Optimize the management of home claims thanks to real-time third party payers

Our third-party payment solution automates claims management, reduces management costs, and improves the insured experience by eliminating advance fees.

A man and a woman are sitting on a couch looking worried. In front of them, buckets were positioned to prevent a water leak.
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The key challenges of home insurance

Frequent claims, high amounts to advance, sometimes long compensation periods: the management of home claims remains expensive and complex to manage.

+35 days

Average time frame for housing compensation

Long and expensive management cycles for the insurer.

+50%

MRH claims are water damage

High operational burden on the management of recurring claims.

€900

Average amount advanced by policyholders

Financial friction and deterioration of the insured relationship.

A complete platform, designed for speed and reliability

From declaration to payment, Payshift automates the claims journey to reduce your processing costs and improve the customer experience

Photo of a happy family playing on the sofa in a bright living room.

Zero advance fees

Your policyholders only pay their balance for repairs or claims.

Immediate payment

Instant settlement for artisans, service providers and experts.

Optimized management costs

Fewer back and forth, fewer documents, fewer mistakes.

Fraud reduction

Automatic traceability of interventions and secure payment via Mastercard card in your colors.

A smooth process for all your use cases

The insured sends the documents via a claims portal, OCR + IA verifies compliance and coverage in a few seconds, the providers are paid in real time and your teams benefit from real-time monitoring.

Flood & water
damage

Immediate support for interventions (plumbing, leak detection) and direct payment of the professionals involved.

Fire & electrical
damage

Rapid activation of emergency services, coordination of responders and instant resolution of security operations.

Burglary &
vandalism

Direct payment to locksmiths, repairmen and experts to restore housing security at no advance cost.

Climate
events

Real-time payment for priority interventions (tarpaulin, security, first repairs) in order to limit the deterioration of the disaster.

Close-up photo of a bank card payment on a Sumup POS terminal.

Deploy third-party payments without disrupting your infrastructure

A guided and progressive integration, API-first, designed to adapt to your existing tools.

1. Audit & scoping

Analysis of your rules, flows, and business requirements.

2. Development & customization

API connection, business configuration, Mastercard card personalization.

3. Test & validation

Real scenarios, data compliance, end-to-end validation.

4. Progressive deployment

Pilot group, ramp-up, close follow-up.

5. Continuous optimization

Monitoring, SLA support, functional evolutions.

Our expertise at the service of your challenges

A solution designed for your business teams, dedicated to framing, deploying and scaling your home product.

Marketing & Operations

• Differentiating argument
• Strengthened loyalty
• Real-time customer follow-up

Tech & Product

• API integration without redesign
• Compliance and security guaranteed
• Zero onboarding partners

Finance

• Reduced management costs
• Automated financial reconciliations
• Integrated anti-fraud fight

The answers to your questions

What types of home claims are covered by the third party payer?

The solution is adapted to the main residential use cases: water damage, fire, fire, glass breakage, theft, natural disasters and emergency interventions (artisans, experts, service providers).

Does the third party payer replace the traditional home rebate?

Yes. Payment is triggered directly from the service providers concerned, eliminating the advance of fees and subsequent reimbursement flows.

How are amounts and guarantees checked?

Our OCR & AI engine analyzes the supporting documents, automatically applies the contractual rules (ceilings, deductibles, exclusions) and only authorizes eligible amounts.

Does the solution integrate with existing systems?

Yes. The architecture is API-first and designed to integrate with your IS, claims management tools and customer journeys, without major redesigns.

What is the impact on management costs?

The automation of controls and payments makes it possible to significantly reduce processing times, the volume of interactions and operational costs.

Does the solution meet regulatory requirements?

Yes. It respects security and compliance standards (DSP2, PCI DSS, RGPD), with real-time management and reporting.

Modernize the management of your home claims

Offer your insured persons coverage without advance costs,
 and for your teams an automated solution that can be controlled in real time.